Program
After opt-in and once campaign messaging is active, remind/about by Kiddos sends scheduled reminders, reply confirmations, snooze updates, and disclosed caregiver notifications. Phone verification codes are sent separately through Twilio Verify. The service is operated by Kiddos.
What the person receives
Each check-in uses the person’s first name and reminder name. General reminders, exercise, personal care, and tasks ask whether the activity is completed; medication reminders ask whether the medication was taken. Dosage and private notes stay out of SMS.
Everyday examples
- General reminder
Daniel, have you completed Evening routine? Reply DONE or 👍 when complete, or SNOOZE to be reminded again in 30 minutes.
- Exercise & movement
Daniel, have you completed Back stretches? Reply DONE or 👍 when complete, or SNOOZE to be reminded again in 30 minutes.
- Personal care
Daniel, have you completed Brush teeth? Reply DONE or 👍 when complete, or SNOOZE to be reminded again in 30 minutes.
- Tasks & responsibilities
Daniel, have you completed Feed the dog? Reply DONE or 👍 when complete, or SNOOZE to be reminded again in 30 minutes.
Medication examples
- Welcome
remind/about by Kiddos: You’re set up to receive reminders and account updates. Message frequency varies based on the reminder schedule you choose. Reply STOP to cancel, HELP for help. Msg & data rates may apply.
- Before a check-in
{first name}, your {medication} is scheduled for {lead time} at {scheduled time}.
- At check-in time
{first name}, have you taken your {medication}? Reply DONE or 👍 when complete, or SNOOZE to be reminded again in 30 minutes.
- When no reply is recorded
{first name}, checking back to see if you’ve taken your {medication}. Reply DONE or 👍 when complete, or SNOOZE to be reminded again in 30 minutes.
- After the final follow-up
{first name}, want a different reminder time for your {medication}? Review or change your schedule: https://remindabout.thekiddos.co/schedule
- After confirmation
Confirmed that you’ve taken your {medication} for {scheduled time}.
What caregivers receive
Eligible followers selected for each reminder receive updates at the scheduled time, after the person confirms completion, or after three hours without confirmation. Each follower needs the person’s approval and their own SMS consent. Braced values show where plan-specific information appears.
- At the scheduled time
{person} has been reminded to take their {medication}. Once confirmed, you’ll receive another update.
- After confirmation
{person} confirmed they took their {medication} for {scheduled time}.
- When no reply is recorded
{person} has not yet confirmed they’ve taken their {medication} for {scheduled time}. You’ll get notified once they confirm.
Replies
- DONE or 👍
remind/about by Kiddos: Your reminder was confirmed.
- SNOOZE
remind/about by Kiddos: We will check in again in 30 minutes.
- STOP
remind/about by Kiddos: You are opted out. No more recurring messages will be sent. Reply HELP for help.
- HELP
remind/about by Kiddos: Reply DONE or 👍 to confirm, SNOOZE for 30 minutes, or STOP to opt out. Help: support@thekiddos.co.
- No active check-in
remind/about by Kiddos: There is no active scheduled check-in to update. Reply HELP for help.
- Unknown command
remind/about by Kiddos: Reply DONE, 👍, SNOOZE, STOP, or HELP.
- Unknown number
remind/about by Kiddos: We could not match this number. Reply HELP for help.
- Duplicate reply
remind/about by Kiddos: Your reply was already recorded.
How to opt in
A setup owner verifies their mobile number and accepts the Terms. Before their own reminders can begin, they must have separately opted in through the SMS consent box, which starts unchecked. If they are supporting someone else, that person reviews the plan, verifies their own number, accepts the Terms separately, and selects the same unchecked SMS consent before reminders begin. Invited caregivers choose separately whether to receive updates. Messaging can later be re-enabled in authenticated Settings only after reviewing the same disclosure. No keyword or text-message opt-in is offered.
Frequency and cost
Message frequency varies based on the reminder schedule you choose. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Stop or get help
Reply STOP to any campaign message to opt out. The program sends one confirmation and no further messages unless you opt in again. Reply HELP for help or email support@thekiddos.co.